
AI agents are becoming the engine behind modern automation. They can plan tasks, reason over data, and take actions with minimal human intervention. In this session, John Bagnall will break down how AI agents work, what makes them effective, and how organizations can use them to automate real-world workflows.
You will learn how agents coordinate tasks, how they use memory and context, and how to connect them to reliable data sources so they can operate with accuracy and trust. John will also walk through practical examples of agent-driven automation and share a simple framework for evaluating where agents can add value in your own systems.